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- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
- Time and Expense
Information about tracking time, and expenses on Enterprise Service Management (ESM) tickets, tasks, or projects.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
- Time and Expense
Information about managing availability of Time Types and Expense Accounts on a ticket.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
- Time and Expense
A guide for how to edit an existing ticket expense that was erroneously entered can be corrected as necessary.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
- Time and Expense
A guide for how to remove an erroneously added expense on an existing ticket.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
- Time and Expense
Information on requesting Time and/or Expense types within the Enterprise Service Management system.