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- Knowledge Base
- Networking
- Wireless Network
Instructions on how to connect to the UAA WiFi - Anchorage network for Windows 10 or 11 devices.
- Knowledge Base
- Communication & Collaboration
- Audio/Video Conferencing
Zoom provides easy to use remote conferencing services that combines video conferencing, online meetings, chat, and mobile collaboration.
- Knowledge Base
- Enterprise Services
- Endpoint Management
- Knowledge Base
- Enterprise Services
- Endpoint Management
- Windows
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Knowledge Management
- Knowledge Base
- Communication & Collaboration
- File Storage
- Knowledge Base
- Applications & Software
- Microsoft 365 @ UA
Learn now to install desktop and/or mobile versions of Microsoft Office on your personally owned devices.
- Knowledge Base
- Computers & Peripherals
This article outlines the steps to use the Remote Desktop Protocol (RDP) for connecting to your on-campus UAA Windows PC from an off-campus Windows or Mac computer.
- Knowledge Base
- Accounts & Access
- Remote Access VPN
Troubleshooting steps for common GlobalProtect VPN issues.
- Knowledge Base
- Applications & Software
- Microsoft 365 @ UA
How to install UAA-provided Office 365 apps on a personal Windows or macOS computer.
- Knowledge Base
- Accounts & Access
- Remote Access VPN
This article gives step-by-step instructions for downloading and installing GlobalProtect VPN on your personal Windows computer.
- Knowledge Base
- Accounts & Access
- Remote Access VPN
A step-by-step guide to connecting to UAA GlobalProtect VPN.
- Knowledge Base
- Applications & Software
A detailed list of supported software for employees includes updates and patches for operating systems, and supported software titles available in the Software Center (Windows OS), and Self Service (macOS).
- Knowledge Base
- Communication & Collaboration
- Telephone